FAQs
What is Above The Skin?
Above The Skin is skin care with a difference. We care about your skin goals and have jam packed all the essential ingredients to achieve the plump, glowing skin you desire. We are 100% Australian made, organic and cruelty free! We partner with Beneath The Skin Injectables to provide longevity to your injectable treatments!
Where is Above The Skin made?
All Above The Skin products are Australian made with natural ingredients.
Is Above The Skin organic and vegan?
Yep! Above The Skin products are 100% organic and vegan friendly. There are absolutely no animal by-products at all in Above The Skin skincare products.
Is Above The Skin tested on animals?
Absolutely not!! We are animal lovers!
Can I use Above The Skin Products when pregnant?
Our peptide moisturiser is safe for pregnant Mummas, however our other products are not recommended until bubs has arrived.
What fragrances are in Above The Skin?
Our products are naturally scented with jasmine, rose, chamomile, Australian lavender and organic lemon.
How long until I see results?
Immediately! Our products will leave your skin feeling silky smooth and glowing from the inside out!
What is the shelf life of Above The Skin products?
Once opened, your Above The Skin products will last up to 6 months.
Have any other questions?
If you have any other questions not listed here, please email us at info@abovetheskin.net and our team will get back to you as quickly as possible.
DELIVERY & SHIPPING
How much does shipping cost?
All shipping Australia-wide is FREE!
We offer International shipping for only $20.00 (AUD).
How will my products be shipped?
All Australian orders will be shipping via Australia Post.
How long will my orders take to be shipping?
All orders are dispatched within 24-48 hours of purchase.
Australia wide- 2-6 business days.
International- 1-3 weeks.
Which countries do you ship to?
Australia, New Zealand, Western Europe, North America & the rest of the world
Can I change my shipping address?
If you need to change your address or if there’s been a mistake, please email us at info@beneaththeskin.net
Please include your order number and country to be delivered to.
Please enter “urgent” in the subject line.
Orders submitted on abovetheskin.net are processed and shipped very quickly. We will do our best to modify an existing order however please keep in mind that your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order.
How do I track my order?
https://auspost.com.au/mypost/track/
Important information you need to know
The Above The Skin warehouse and Australia Post don’t operate over the weekend or public holidays.
Your order will be dispatched the following business day.
Can I change or cancel my order?
Unfortunately, once your order has been placed, we’re unable to cancel or make changes to your order. Please see our Returns Policy here.
Unfortunately, once your order has been placed, we’re unable to cancel or make changes to your order. Please see our returns policy here